Securus Technology: Innovative Solutions for Social Problems
Securus technology is a leading provider of technology-based safety and security services and products. The company serves over 1.2 million inmates and over 3,450 correctional facilities, public security and law enforcement agencies. Securus Technologies products enable communication, monitoring, investigation, biometric analysis, information management, and public information. Inmate products and services include media services, education, money transfer, healthcare, voice responses and video visitations.
The company received emails from users in prisons and other law enforcement agencies. One user utilized the company’s products to monitor calls to obtain information on inmate drug and substance abuse, illegal devices trade, money transfers and a past shooting incident. Other emails thanked the company for innovative solutions that have improved and revolutionized the incarceration process and environment. Securus Technologies on its part has been working towards developing a new product or service at least once a week to help strengthen the fight against social problems.
Over the years, Securus has spent over 670 million dollars to diversify their products and services through patents, partnerships, acquisitions, and advancements in technology. Securus develops all of its software in-house using its team of experts. The company interacts with inmates, jailers, parolees to get feedback about its products. Securus Technologies has been investing in research and product development to improve safety. Before diversifying, Securus commanded between 35 to 45% of the audio-inmate calling market. Currently, they operate in a larger market worth over 13 billion dollars.
The objective of Securus technology is to increase public safety, increase efficiencies in correctional agencies, solve social problems and reduce recidivism. They endeavor to provide affordable services for inmates to enable them to enjoy the various services and keep in touch with their families. With the Securus tablet, inmates can access books, religious materials, music, and news. The company is proud of its accomplishments so far.